Generative AI can turbo-charge research for communicators, from horizon-scanning policy shifts to tracking issues, sizing up competitors, prepping leaders, and responding to crises.
But simply outsourcing your judgment to AI won’t cut it.

Instead, you’ll learn when to use which tool, how to force citations and provenance, and how to turn raw results into decision-ready briefs your stakeholders can trust.

In this example-packed session, Shel Holtz shows practical, ethical workflows for Public Affairs and Communications teams.

Key takeaways

• Choose the right copilot for the job: When to use ChatGPT Projects + Deep Research, Perplexity, Notebook LM, Custom GPTs/Gems, and other tools.
• Prompt patterns that keep you honest: Structure prompts to prioritize primary sources, require inline citations, extract dates/deadlines, and flag secondary coverage.
• Build reusable research assistants: Set up repeatable watchlists, weekly briefs, 30/60/90-day calendars, and risk heatmaps.
• Create source-grounded Q&A binders: Use Notebook LM to interrogate curated material (e.g., CEO speeches, filings) with verifiable citations.
• From findings to executive-ready outputs: Convert research into spokesperson notes, talking points, FAQs, and customer-facing summaries – fast.
• Safeguards that protect your credibility: Disclosure, provenance links, and “never auto-publish” guardrails for responsible AI use in comms.

Who should attend: Communicators in public affairs, corporate reputation, media relations, and executive communications who need trusted, timely insights without adding headcount.

About Shel Holtz, SCMP, IABC Fellow

Shel Holtz is senior director of Communications for Webcor, a San Francisco-based commercial general contractor and builder. Before joining Webcor in 2017, Shel consulted independently for 21 years, counseling organizations on adoption of digital technology for communication, internal communication, and crisis communication.